Robin Trower Online Store   |   merch@trowerpower.com


Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.robintrower.com (the “Site”).

PERSONAL INFORMATION WE COLLECT When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. The data in these log files are not used for marketing purposes, but only to diagnose technical issues.

Additionally when you contact us through the Site, we may collect certain information from you, including your name, address, email address, and phone number. We refer to this information as “Contact Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Contact Information.

HOW DO WE USE YOUR PERSONAL INFORMATION? We use the Contact Information that we collect generally for internal customer tracking and analysis. Additionally, we use this Contact Information to:

  • Process merchandise orders;
  • Communicate with you regarding product purchases

We use the Device Information that we collect to help us optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

DO NOT TRACK Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION When you contact us via any of the mechanisms hosted on the Site, we will maintain your Contact Information for our records unless and until you ask us to delete this information.

CHANGES We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINORS The Site is not intended for individuals under the age of 18.

CONTACT US For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at imanage@att.net or by mail using the details provided below:

Stardust Enterprises
[Attn: Privacy Compliance Officer]
4226 Franklin Ave
Los Angeles, CA 90027